Your download link will be included in the purchase receipt sent to the email address used at checkout. The download link appears as the title of the product you purchased, highlighted in blue.

Please allow up to 5 minutes for delivery. Your receipt is sent to the email associated with your payment. Check your spam or promotions folder if you don’t see it in your inbox.

Your download link is active for 24 hours after purchase. We recommend downloading and saving your files to a secure location right away. If your link expires before you’ve downloaded your files, contact us at info@empyreanfx.com and we’ll reissue it.

Each product page lists the exact file format(s) and compatible hardware or software. If you’re not sure whether a product will work with your setup, contact us before purchasing and we’ll help you confirm.

Since our products are instant digital downloads, all sales are final once files are downloaded. If your files are corrupted or won’t open, we’ll send you a replacement copy free of charge. Just contact us within 7 days of purchase. Refunds are issued only for wrong item received or an undisclosed compatibility issue. See our full Returns & Refunds policy for details.

Yes. Your purchase is licensed for personal use by a single user across your own devices. Files may not be shared, resold, or redistributed to others.